Muslim Soulmate Australia

Privacy Policy

Last Updated 11/04/2025.

At Muslim Soulmate Australia, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

  1. Information We Collect

We may collect the following information:

  • Personal details (e.g. name, age, gender, location, religious views)
  • Contact information (email, phone number)
  • Relationship preferences and profile details
  • Communication history between users
  • Event registrations and participation details
  • Information shared during counselling or consultations
  • Technical data (e.g. IP address, browser type, site usage)
  1. How We Use Your Information

We use the collected information to:

  • Match users based on preferences
  • Facilitate Nikkah, Walima, and other matrimonial services
  • Organise and manage events
  • Provide counselling or guidance
  • Improve user experience and website functionality
  • Communicate updates, offers, and service-related announcements
  1. Disclosure of Information

We do not sell your personal data. Your information may be shared:

  • With matchmaking team members (strictly for matching purposes)
  • With service partners (celebrants, counsellors, venues) with your consent
  • If required by law or to comply with legal obligations
  • To prevent fraud or misuse of the platform
  1. Data Security

We take reasonable steps to protect your data from unauthorised access, misuse, or loss. However, NO online platform is 100% secure, so users are encouraged to use discretion when sharing personal details.

  1. Access & Correction

You may request access to your personal information or ask us to update or correct it by contacting us directly.

  1. Cookies

We may use cookies and similar technologies to enhance your experience. You can disable cookies via your browser settings.

  1. Changes to This Policy

This Privacy Policy may be updated from time to time. Continued use of the site implies your acceptance of any changes.

Contact Us:

For privacy related questions, email us at info@muslimsoulmateaustralia.com